Conference calling

Conference calling

Whether you like all things digital or prefer how things used to be, there's no denying that the world is moving online and in turn, so is business. With more and more internal operations within companies moving online, it can be difficult to find the best and most efficient way of contacting each other.

Not only is online becoming more efficient, but it is helping businesses survive in many other ways such as cutting down costs, travel time and allowing problems to be solved quicker.

If you’re new to conference calling and want to find out more about the benefits and systems you can use, then read on below.


The benefits of conference calling

There are numerous advantages and disadvantages to both face-to-face meetings as well as conference calls. However, when deciding what is best for you, there are three very significant points to consider; 

Cutting down on travelling costs

Whilst a face-to-face meeting can seem like the best way to have a valuable conversation with a client, supplier or team member, there are a few hidden costs involved that you don't always consider. One of them being the obvious physical cost of travel and the other is the cost of your time sitting in the car and not being able to work on other things.

By conducting a conference call, you can completely avoid the travel costs implicated with a face-to-face meeting and once the conversation is over, you can get straight back on with your day to day work.

Easier to agree on a time

Along with the point above, with conference calling you can do it from wherever is convenient for you. Whether you work remotely, move between offices regularly or prefer to work from one set office each day, anyone can join in.

This also means that it is a lot easier to agree on a conference time and date because attendees don’t need to figure out any travel arrangements and can slot it in between other meetings more easily.

 Better for the environment

Caring for the environment as a business is always a bonus and can often be used as a marketing ploy too. By swapping a long drive to have a face-to-face meeting for a couple of regular conference calls per month can significantly decrease your carbon footprint. Particularly if you have multiple members of the team regularly travelling.

Secondly, a conference call can reduce the production of raw materials such as paper handouts of reports and graphs. Any ‘handouts’ can be emailed over prior to the conference call and in some programmes, presentations can be shown during the call.


The top three ways to conduct a conference call:

1. Invest in a Polycom Conference Phone

Polycom conference phones are the perfect addition to any meeting room as it allows multiple people around the table to join in. Everyone's voice, including the caller and the recipient, can be heard clearly without compromising the quality of the call.

2. Skype

Skype is a free piece of software that you can sign up to and download onto your computer that is designed for high-quality video calling. Whether it’s from your phone, tablet or computer, as long as you have a webcam, microphone and an internet connection then you are good to go.

Multiple people can join in the video call from many different locations. This could be preferred to the Polycom Conference Phone as it includes video calling meaning you can see the other parties faces.

 3. Google+ Hangout

Much like Skype, Google+ hangouts offer a free conference call service that you can use on any device with an internet connection. It is really easy to set up with your Google account. A benefit of Google+ Hangouts is that you can also live-stream your conferences if you’d like so others that aren't necessarily involved can watch along.

This can also be seen as a good way of marketing your business.


Would you like a chat with us?

We always like finding ways to improve our business functions so we’d love to hear about any stories you have around conference calls and/or face to face meetings.

We can’t fault the benefit of speaking personally to a client so if you’d like to have a chat to us about any of our services or products on our website, please do not hesitate to give the team a call on 0800 092 1985.

Posted by Paul Randall
29th August 2018